Privacy policy

Privacy Policy

SecretLab Data Recovery Sdn Bhd (www.datarecoverylab.my) is committed to respecting your confidential information. Below is our privacy policy. Please take a moment to review this policy and feel free to contact us if you have any concerns.

SecretLab Data Recovery Sdn Bhd Privacy Policy

1. Information Collected

SecretLab Data Recovery Sdn Bhd collects personally identifiable information (name, e-mail address, etc.) and demographic data (zip code, gender, interests, etc.) provided by you when you register for our services or send us an e-mail message. You are not required to disclose any personally identifiable information to us, although portions of our Web site may be unavailable to you without such information. By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

2. How We Use Information

We use the information you provided to process and maintain your account and provide the best services possible.

We may also use this information to contact you about your account, or to send you necessary information directly related to the products or services you have requested. By providing your mobile phone number, we may send you text messages regarding the status of your case.  You may reply STOP at any time to opt out of this service.

If you order services or products from datarecoverylab.my, you will be required to provide contact information such as shipping address and name. 

Unless you request otherwise, we may use your contact information to inform you of new features and special offers from datarecoverylab.my. If you do not wish to receive this information, please contact us so that we may remove you from such advertising databases. You may also choose to opt-out from our mailing list at the bottom of the email you received from datarecoverylab.my.

We will not provide your contact information to unaffiliated third parties under any circumstances. 

3. E-mail Links

Datarecoverylab.my provides various e-mail links throughout the site to help you communicate with us easily. We review the questions and comments that we receive to help us improve the site and set the direction for future enhancements. Any personal information that you provide will not be used or shared with any third parties without your explicit permission.

4. IP Addresses and Cookies

Datarecoverylab.my uses dynamic IP addresses (random numbers assigned to individual computers) to help administer our Web site and anonymously track content preferences and traffic patterns. We also use cookies (small text files transferred from our Web site to your hard drive) to recognize repeat users, track usage behavior and facilitate your access to and use of our site. Cookies do not damage files or allow anyone to access your personally identifiable information. The main purpose of these cookies is to provide information to us about site usage to help us improve and update our site. We may share aggregate (not individual) site usage statistics and demographic information with advertisers and other third parties, but this information will not include any personally identifiable information.

5. Security and Links

The security of the information you provide to datarecoverylab.my is important to us. We use encryption software and other security measures to protect the loss, misuse and alteration of sensitive information under our control; however, datarecoverylab.my blog includes links to other sites, and when you choose to visit those sites, we are not responsible for their privacy policies or how they treat user information. In addition, we may permit third parties to offer registration-based services through our site. We are not responsible for the actions and policies of these third parties, and you should review the privacy policies of these parties when supplying personally identifiable information to them.

6. Making Changes

To make changes to your preferences, update your personally identifiable information, unsubscribe to any e-mail subscriptions or to opt-out of any services, please contact us directly.

7. Additional Information

Datarecoverylab.my reserves the right to alter our Privacy Policy as business needs require. Any changes to this policy will be posted on our Web site in a timely manner. In the event that we change the way we use personally identifiable information, users will be notified via e-mail and will be given the opportunity to opt-out. This statement and the policies outlined here are not intended to and do not give you any contractual or other legal rights.